The Complete Wedding Weekend Experience
Full-Service Wedding Planning & Design
For couples hosting multi-day celebrations who want every detail led, designed, and executed with intention.
The Full-Service Experience
At Service Matters North East, we curate well-produced extraordinary weddings for couples who dare to go beyond the expected. We blend cutting-edge trends, innovative design, and immersive experiences with the elegance of timeless traditions — creating celebrations as unique as your love story.
We are more than wedding planners. We are event producers, designers, and visionaries who craft every detail with intention — spanning event production, bespoke hospitality, floral artistry, and exclusive inventory rentals for a seamless, high-touch experience from start to finish.
Luxury Weddings, Redefined
Your wedding should be a reflection of who you are—not just another event. Together, we curate a celebration of your love, thoughtfully designed and seamlessly executed from start to finish.
Our role is to remove the weight of planning, guiding every decision with intention so you can feel present, supported, and fully immersed in the experience.
Our Approach
why it matters
Why Hire a Full-Service Wedding Planner?
The right planner doesn't just manage logistics — they protect your investment, elevate your vision, and execute every detail without compromise. At this level, expertise isn't optional.
We are event producers, designers, and advocates who operate at the intersection of precision and artistry. From venue selection and vendor negotiation to custom design and day-of production, we handle everything — so you can be fully present for every moment.
Our approach is entirely bespoke. No two weddings are the same, and no detail is too small.
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From concept to execution, every decision is made with your story in mind — no generic templates, no shortcuts.
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Access to our curated roster of premier venues, photographers, caterers, and artists — all vetted and trusted.
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Every timeline, every cue, every detail managed so you can be fully present on your wedding day.
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We love assisting with weekend-long celebrations — rehearsal dinners, welcome parties, and day-after events included.
“I simply can’t imagine how our wedding day would have gone without Katie.”
Katie was attentive, and was by our side through everything. She was so prepared, communicated with every single vendor, and made our day go so smoothly. I’m kind of a control freak, but Katie truly put me at ease and was a perfect beacon on that whirlwind day. So grateful we had Katie by our side to make our wedding the perfect day!
— DAVE • 2022
Investing in Your Vision
We are dedicated to creating deeply personal and immersive wedding experiences that honor your love story. To uphold our mission and operate with integrity, we exclusively work with couples who have a minimum wedding budget of $150,000 This ensures we can thoughtfully curate every detail, collaborate with the finest vendors, and bring your vision to life with the highest level of quality and care.
Our approach is rooted in intentionality, creativity, and seamless execution—allowing you to fully embrace and enjoy your wedding journey. If our philosophy aligns with your vision, we would love to connect and explore how we can craft an unforgettable celebration together.
why it matters
What’s Included in the Complete Wedding Weekend Experience
15% of overall wedding budget
Minimum investment of $18,000 • Minimum wedding budget of $150,000
Optional Add-Ons
Bespoke Floral Design with Josie’s Blooms
Starting at $5,000
Josie’s Blooms, our in-house floral design company, offers bespoke floral arrangements with a $5,000 minimum for weddings. This service is available as an optional add-on to any of our wedding planning and coordination packages, providing a seamless, cohesive design experience.
While couples are welcome to incorporate Josie’s Blooms into their wedding, our planners will always prioritize the best fit for your vision, recommending alternative floral designers if a different aesthetic better aligns with your style.
Wedding Weekend Planning
Starting at $3,500
Many engaged couples are choosing to expand their celebrations beyond the wedding day. Planning a three-day weekend of gatherings gives your guests more time to connect and enjoy the area where you’re getting married.For full-service clients, this level of weekend planning can be incorporated into the overall experience. For partial planning clients, our extended celebration planning is available as an add-on service beginning at $3,500.
This includes rehearsal dinner or welcome party planning, accommodations organization, and post-wedding celebration planning. If you choose to plan these events outside of our involvement, we will still be onsite for the rehearsal and to support the start of your welcome party—this add-on is specifically for the planning and organization of your full wedding weekend.
“Hiring Service Matters was hands down the best decision we made while planning our wedding.”
From the first time we talked with Katie, se was encouraging of all of our ideas. She understood our vision and our vibe and really ran with it! We are thankful that she was able to coordinate with our vendors in the most professional manner possible. She created the decor for our church and venue as well as all of our bouquets and boutonnieres. She even created a beautiful spray for behind our sweetheart table. Not to mention that we only had dried florals. Our family, friends, and vendors were so pleased by the way she conducted business and created the most perfect day for us!
I’m so glad that I was able to release all of the stress of planning a wedding alone. I never felt like I gave up total control, because working with Katie was like planning a wedding with your best friend.
We chatted all of the time about random wedding thoughts just to bounce ideas back and forth. We felt so reassured in everything we wanted to create for our wedding. Katie never doubted our ideas, she was enthusiastic to make it a reality. We strongly encourage anyone who is looking for a wedding planner or on the fence about hiring one, to hire Service Matters as they go above and beyond!
— Elizabeth + Andew • 2022
FREQUENTLY ASKED QUESTIONS
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Ideally, couples should hire a wedding planner 12–18 months before their wedding date. Early planning support can help establish a realistic budget, secure the best vendors, and create a cohesive vision.
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Yes. While we are based in New York and Connecticut, we travel for destination weddings throughout the Northeast and beyond.
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Wedding budgets vary significantly based on guest count, location, venue, and overall vision. We work with couples seeking a highly customized planning experience and can help establish a realistic investment range during our consultation. We average anywhere from $150,000- $600,000+
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Full-service wedding planning is a comprehensive planning, design, and production experience designed for couples who want an expert partner guiding every aspect of their celebration from the initial vision through the final guest departure.
As luxury wedding planners, our role extends far beyond creating timelines and managing the wedding day. We oversee the strategy, logistics, design, hospitality, and production of your wedding to ensure every detail is thoughtfully considered and seamlessly executed.
Vision, Budget & Planning Strategy
Every wedding begins with understanding your priorities, values, vision, and guest experience goals. Together, we establish a realistic budget, planning roadmap, and overall event strategy that serves as the foundation for every decision moving forward.
This includes:
Budget development and allocation guidance
Wedding vision and aesthetic direction
Guest experience planning
Event flow and hospitality strategy
Planning timelines and milestone management
Venue Selection Assistance
Your venue sets the stage for your entire wedding experience. We help identify and evaluate venues that align with your vision, guest count, logistics, and budget.
This may include:
Venue recommendations
Venue tours and consultations
Contract review support
Venue comparison and decision guidance
Site visits and logistical assessments
Vendor Sourcing & Management
One of the most valuable aspects of full-service planning is access to a curated team of trusted professionals.
We assist with:
Vendor recommendations
Proposal collection and review
Contract guidance
Vendor communication and coordination
Ongoing management throughout the planning process
From photographers and florists to entertainment and transportation, we help assemble a team that aligns with your priorities and style.
Wedding Design & Aesthetic Development
Design is about more than selecting colors and flowers. It is about creating a cohesive experience that reflects your personalities and enhances the guest journey.
Design services often include:
Design concept development
Mood boards and inspiration presentations
Color palette creation
Tablescape design
Rental selection
Floral design collaboration
Lighting recommendations
Overall aesthetic direction
Every design decision is made with both beauty and functionality in mind.
Logistics & Production Management
Behind every seamless wedding is an extensive production plan.
We manage:
Master timelines
Floor plans and layouts
Ceremony logistics
Transportation schedules
Vendor load-in and load-out schedules
Rental coordination
Guest flow planning
Weather contingency plans
This is particularly important for tented weddings, private estate weddings, and non-traditional venues where additional infrastructure and production planning are required.
Guest Experience & Hospitality Planning
Luxury weddings are defined by how guests feel.
We help create thoughtful experiences through:
Welcome events and wedding weekends
Accommodations guidance
Transportation planning
Food and beverage flow
Signage and wayfinding
Comfort considerations
Weekend itinerary planning
Our goal is to ensure guests feel welcomed, cared for, and immersed in the celebration from start to finish.
Ongoing Planning Support
Throughout the planning process, we serve as a trusted advisor and resource.
This includes:
Planning meetings
Email communication
Decision-making guidance
Vendor recommendations
Etiquette support
Budget discussions
Problem-solving and troubleshooting
We are here to answer questions, provide expertise, and help navigate every stage of planning.
Rehearsal Coordination
Prior to the wedding, we facilitate and manage the ceremony rehearsal to ensure everyone understands their role and responsibilities.
This includes:
Processional organization
Ceremony timing
Family and wedding party instruction
Logistics review
Wedding Day Management
On the wedding day, our team oversees every aspect of execution so you can be fully present.
We coordinate:
Vendor arrivals and setup
Timeline execution
Ceremony management
Reception production
Family and wedding party logistics
Guest experience oversight
Problem-solving and troubleshooting
Event breakdown coordination
Our role is to ensure everything unfolds smoothly while protecting your experience throughout the day.
What Full-Service Planning Really Means
At its core, full-service planning means having an experienced professional managing the countless details, decisions, logistics, and moving pieces that come together to create an extraordinary celebration.
It allows you to spend your engagement focused on what matters most—celebrating your relationship, making meaningful memories, and enjoying the planning process—while we handle the complexities behind the scenes.
Because your focus should be on being present, not on managing the event. Your only responsibility on your wedding day should be celebrating your love and the people who have gathered to support it.
Everything You Need to Know
Your wedding weekend should feel effortless.
Let’s create it together.
We take on a limited number of wedding weekends each year to ensure every client receives our full attention. If you're planning a celebration in the Hudson Valley, Catskills, or Connecticut, we invite you to begin the conversation.